Support

BuildYourTrip

Need a hand with BuildYourTrip? You’re in the right place. The quickest way to reach us is by email — we read every message.

Email: build.your.3rip@gmail.com
When you write in, it helps to mention your iPhone/iPad model and iOS version, plus what you were doing when the issue happened.

Frequently asked questions

Is my data private?

Yes. Everything you enter stays on your device — there are no accounts and no servers. See the Privacy Policy for details.

How do I add a trip or an item?

Tap the + button to create a trip, then open it and use + again to add items such as flights, stays, restaurants, attractions, car rentals, and local transport.

What does “Paste from confirmation” do?

When you add an item, tap “Paste from confirmation…” and paste the text of a booking email. BuildYourTrip reads it on your device and fills in the details automatically. If a field looks off, you can edit it before saving.

How does cost splitting work?

Add companions to a trip, then record who paid for each item. The trip shows the total and a “Settle up” summary of who owes whom.

Why doesn’t a flight show on the map?

The map shows places you can visit. Flights are routes rather than single locations, so they’re intentionally left off the map while still appearing in your itinerary.

Can I export my trip?

Yes — you can export a trip as a CSV or PDF from the trip’s menu, and add individual items to your Calendar with a reminder.

I found a bug or have a feature idea

We’d love to hear it. Email build.your.3rip@gmail.com with the details, and it will help shape future updates.